If you tested in a cool environment, repeat the test in a warmer environment with a new test strip. For example, it may have been damaged or moved during testing. There may be a problem with the test strip.You may have high glucose and have tested in an environment near the low end of the systemвЂ™s operating temperature range (43вЂ“111вЏ).Apply a blood or control solution sample only after APPLY BLOOD or APPLY CONTROL appears on the display. Refer to the OwnerвЂ™s Booklet Section 3, Testing your blood glucose. If you are using a OneTouch Verio Flex В®В meter, click hereВ for help with error messages.Д®rror message could be caused either by a used test strip or a problem with the meter. NOTE: If the meter is on but does not operate, contact Customer Service at 1-88. The following error screens may appear along with an error message in the upper left corner of your meter screen. Please refer to the Troubleshooting section of your Owner's Booklet for further information about error messages. The OneTouch В®В Ultra В®2 meter displays messages when there are problems with the test strip, meter or when your glucose levels are above 600 mg/dL or below 20 mg/dL.

If the error message appears again, contact Customer Service at 1-88. Repeat the test with a new test strip see page 49 or page 67 of the OwnerвЂ™s Booklet. The meter has detected a problem with the test strip.

See page 49 or page 67 of the OwnerвЂ™s Booklet. The test strip may have been damaged or moved during testing.Not enough blood or control solution was applied or more was added after the meter began to count down.If this message continues to appear, contact Customer Service at 1-88. Apply a blood or control solution sample only after the flashing symbol appears on the display. The sample was applied before the meter was ready. Contact Customer Service at 1-88.Д®rror message could be caused either by a used test strip or a problem with the meter or test strip. If you are using a OneTouch В®В Ultra В®2 meter, click hereВ for help with error messages.Дo Not use the meter. The OneTouch Verio Flex В®В meter displays messages when there are problems with the test strip, meter or when your glucose levels are above 600 mg/dL or below 20 mg/dL.

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